Results Based Accountability (RBA) Resources
Results Based Accountability (RBA) is a methodology you can use to help manage the performance of your program. It's a set of practices that let you define what you are trying to achieve and how to measure your performance, that is:
- What is the high level result or outcome you want to achieve?
- What are the indicators or benchmarks that quantify that result or outcome?
- For the programs or services that support the result or outcome, how do you measure performance?
For performance metrics for programs and services, you define three sets of metrics:
- How much did we do? (activity metrics)
- How well did we do it? (quality metrics)
- Is anyone better off as a result? (impact metrics)
At DataSF, we use RBA, together with our logic model, to track performance of each of our programs. Read more about how we measure our work at: datasf.org/blog/how-to-measure-open-data/
Learn more about RBA:
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